Information Covid -19

Dear Customer,

As you probably know, we are right now under very special circumstances. This is something that we and our hotels in Room Republic take most seriously. Based on the interest of the public and our guests, you can read about how Room Republic as a company acts to maintain safe environments for everyone staying in our premises. In short, we follow the recommendations of the national health authorities and monitor their development closely.

We work internally with our staff based on the following Policy´s:

  • We monitor the development of the health authorities’ recommendations closely and update our procedures accordingly.
  • Employees have been instructed in how to best relate to the current situation and how to best avoid infection.
  • We have introduced extra cleaning of both rooms and public environments.
  • We encourage employees to stay home at the onset of illness symptoms.
  • We have increased the use of antibacterial spray and hand spirit.
  • We urge both staff and guests to be extra careful about hand hygiene.
  • We believe it is safe for hotel guests, conference guests and employees to maintain normal operation as long as advice from the authorities is

If a situation arises where a guest or employee is suspected of being infected by the new Corona virus, we will follow the instructions of the health authorities.


Kitchen staff and serving staff have been very careful about their hygiene before, but are now even more aware of changing tableware more frequently, drying tables and other surface tables more frequently. In addition to this, are extra careful about cleaning of rahandles, taps, flush buttons and other contact surfaces.

We have always used antibacterial soaps in kitchens and restaurants, and we will continue to do so in the future.

There are some general tips to avoid infection:

Wash your hands frequently

Infectious agents get stuck easily on hands. They spread further when you take someone in hand. Therefore, wash your hands frequently with soap and warm water for at least 20 seconds. Always wash your hands when you get home or when you come to work after going out, before meals, at

food handling and after a toilet visit. Handwash can be an option when you do not have the option of hand washing.

Cough and sneeze in the arm fold

When you cough and sneeze, small, small drops containing infectious agents are spread. By coughing and sneezing in the arm crease or in a paper handkerchief prevents infection from spreading in your environment or from contaminating your hands. Always throw the paper handkerchief in a trash can and wash your hands.

Avoid touching eyes, nose and mouth

A common preventative measure against respiratory tract infections is to avoid eye contact, nose and mouth.

Hand Spirits

If soap and water are not available, you can use hand spirit with at least 60% alcohol.
Always wash your hands with soap and water if your hands are visibly dirty.


General cancellation policy applies. What applies to your particular booking depends on the type of booking you have made. This will be shown on your booking confirmation.

For more information about your reservation or other questions, please contact the hotels directly via the contact details below.

Please contact us if you have any questions about your visit!

Room Republic
Kjell Jakobsson

The Vault Hotel
Annelie Riippa
Operations Manager
042-37 18 00

V Hotel Helsingborg
Sandra Westergren
Front Office Manager
0733-10 65 63

Hotel Statt Hässleholm
Katrin Pettersson
Hotel Manager
0451-890 00

Hotel Feliz & Palma Suites
Mats Jakobsson
Operation Manager
+34 661 75 80 39